Privacy Policy

Last Updated: April 17, 2024Company Name : ASTOPIA TECH OÜTrade Registry Number: 16165950Company Address : Harju maakond, Tallinn, Kesklinna linnaosa, Viru valjak 2, 10111Company Phone: +372 82720727Company email address: support@astopia.com

ASTOPIA TECH OÜ (“Astopia”, “company”, “we”, “us”, and “our”) is committed to protecting the personal information you share with us. This privacy policy (“Privacy Policy”) explains how Astopia may collect, store, use, and disclose your personal information. This Privacy Policy applies to our mobile applications (“Apps”), our websites www.astopia.com (“Websites”), our services (“Services”), and our corporate activities. By providing information to us (via our Websites, Apps, Services or otherwise), you consent to us collecting, storing, using, and disclosing your information as described in this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information from you when you voluntarily provide it to us, certain information is automatically collected from you. You may provide your information to us for various reasons, such as to receive information about or register for our Services, apply for a job or, to be a consultant or ask a question.

INFORMATION YOU PROVIDE TO US

You may furnish us with various details, including your name, email, mobile number, Facebook or Apple username, birth date, place of birth, time of birth, and login or account name, among other personal data. When buying our Services or products, you might also share your credit or debit card information. However, Astopia engages third-party payment processors to manage payments, and we do not retain or collect this information directly.

Please note that you are solely responsible for any information you disclose on the platform, and Astopia cannot guarantee the safety of any confidential information or content exchanged on the platform.

INFORMATION COLLECTED AUTOMATICALLY FROM DEVICES

When you utilize our Websites, Apps, or Services, we may automatically obtain data associated with your device, such as your IP address, device type (e.g., phone, tablet, laptop, desktop), operating system, screen size, language preference, and the date and time of your request. We may also gather information concerning your activities and behavior while interacting with us. This data does not identify you personally.

As is customary for most websites, we employ cookies and pixel tags to enhance your experience. Cookies are small text files that accumulate information, while pixel tags are transparent images that allow us to analyze how users engage with our Websites. Our Websites employ both necessary cookies and analytics cookies.

HOW WE USE INFORMATION

In compliance with applicable laws, Confidential Information may be revealed to legal or administrative bodies; however, information that is already publicly available is not covered by this provision. The personal information you provide us may be utilized for the following objectives:

• Responding to your inquiries and/or requests concerning our Services and products.
• Sending you information or materials regarding our Services, products, offers, and news that we believe may pique your interest.
• Creating user accounts and/or profiles through registration and importing user contacts.
• Providing the Services and related notices.
• Sending transactional text messages directly linked to your use of the Services, such as confirming your account and resetting your password.
• Analyzing, enhancing, and customizing the Services to provide a better experience for users in our Apps.
• Providing customer and technical support for the Apps, Websites, and Services.
• Conducting surveys, research, and audits.
• Receiving and responding to user feedback.
• Processing your employment application, including evaluating your job qualifications, conducting reference checks, and performing background checks, as permitted by applicable law, if we offer you a position.
• Providing information to our representatives and/or advisors, such as attorneys, accountants, and others, to assist us in complying with legal, accounting, or security requirements.
• Verifying and responding to your requests regarding your personal information or any inquiries you may have regarding this Privacy Policy.
• Detecting, preventing, and investigating actual or suspected fraud, hacking, infringement, or other misconduct involving the Services.
• Disclosing other purposes at the time of collection.

The data we gather from the platform can be utilized to manage, enhance, and maintain the platform. It can also aid in determining how you discovered our services, identifying potential services of interest, and simplifying website navigation. Furthermore, we may utilize your personal information if we believe it is necessary or authorized by law to safeguard our business, rights, or property or to investigate activity that may be unlawful, unethical, or subject to legal action.

HOW WE SHARE INFORMATION

At Astopia, we don’t trade your personal data with external entities, and we don’t reveal it to them for promotional purposes. However, in the following circumstances, we may divulge your personal information:

Legal Obligations: We may disclose details about you if we have a reasonable belief that it is necessary to:

1. comply with any valid legal procedure, government request, or relevant legislation, rule, or regulation.
2. investigate, rectify, or enforce potential infringements of our Terms of Service.
3. safeguard the rights, property, or well-being of our users or our company.
4. identify and solve any fraudulent or security concerns.

WE DO NOT SELL PERSONAL INFORMATION

Our policy has always been to refrain from selling your Personal Information, and we will continue to honor this by not sharing it with any third party for their use without your explicit consent.

SAFEGUARDING THE PRIVACY OF CHILDREN

Our Services are not intended for individuals under the age of thirteen (13), and we do not knowingly collect personal information from children under the age of thirteen (13). If you are below the age of thirteen (13), please refrain from utilizing our Website, Apps, or Services. If you believe that we have obtained personal information from a child, please inform us by emailing support@astopia.com

In specific situations, Astopia may not be required to comply with the aforementioned removal obligations. Additionally, Astopia reserves the right, as permitted by law, to either anonymize posted content or make it undetectable to the public and other users rather than removing or erasing it.

LINKS TO THIRD PARTY WEBSITES

As a user of our Services, you may encounter links to external websites and applications that are not under our supervision. Additionally, we may permit third-party websites or applications to link to our Services. Please note that we do not assume responsibility for the privacy policies or practices of these third-party entities, nor do we endorse the content of any linked websites or applications. We strongly encourage you to review the relevant terms and conditions and privacy policies of these third-party entities, websites, and applications. Please note that this Privacy Policy applies solely to our Services.

SOCIAL MEDIA FEATURES

LOGIN

You can log in to our Services using Facebook Connect. Facebook Connect will authenticate your identity and provide you the option to share certain personal information with us, such as your name and email address to pre-populate our sign-up form.

USE OF FACEBOOK DATA

We collect data from Facebook solely for the purpose of enabling you to log in to our website using your Facebook account. This data is used only for authentication purposes and is not shared with any third parties. If you choose to log in to our website using your Facebook account, we will receive your name, email address, and Facebook ID. We will use this data only to create an account on our website for you and to allow you to log in to our website using your Facebook credentials.

We take the privacy of our users seriously and understand the importance of protecting your data. If at any time you would like us to delete your user data, you may do so by clicking here. This will permanently delete all of the data that we have collected from your Facebook account and associated with your user account on our website. Please note that once your data has been deleted, it cannot be recovered.

INFORMATION YOU SHARE SOCIALLY

When you share information on social media, it’s important to remember that other users who see your content, including your profile and direct messages, can save or copy it beyond the platform. Therefore, the same caution you exercise when sharing information on the internet in general also applies to Astopia: avoid sharing or making public any content that you wouldn’t want someone else to save or share.

HOW WE STORE AND SECURE INFORMATION

We have taken reasonable technical and organizational measures to safeguard your personal information’s confidentiality, security, and integrity against accidental or illegal destruction, loss, alteration, disclosure, or unauthorized access. However, we cannot guarantee the security of information transmitted over the internet.

We will retain your personal information for the period necessary to achieve the purposes stated in this Privacy Policy, except where a longer retention period is legally required or allowed.

INTERNATIONAL USERS

Astopia’s headquarters are located in Estonia, where we store and process user data. Additionally, we may store some data on servers in Germany or other countries to provide our services worldwide. However, these countries may have different data protection laws than your country of residence. By using our services, you consent to the transfer, storage, and processing of your information in Germany and Estonia.

We take our users’ data privacy and security seriously, comply with applicable laws and regulations, and make every effort to protect your data. However, please note that no system can guarantee complete security. By using our services, you acknowledge and accept the inherent risks of transmitting data over the internet.

YOUR CHOICES AND RIGHTS

If you want to update your contact information or preferences, remove your information from our records, or have questions about this Privacy Policy, please contact us at support@astopia.com

You may unsubscribe from email communications at any time by clicking the unsubscribe link in any message you receive. You are not required to provide us with your information. However, without certain information such as your birth date, place of birth, and time of birth, our Apps and some features of the Services may be unavailable or limited in functionality.

You can manage how your browser responds to cookies by adjusting the privacy and security settings of your web browser. However, disabling cookies may limit certain website functionalities. If you want to opt-out of analytics cookies, you may opt-out of Google Analytics

If you reside in certain jurisdictions, you may have rights and protections regarding your information under applicable laws. These rights may include the right to access, delete, correct, move (or port), object to processing, and limit processing of your information, as well as the right to file a complaint with a regulator. These rights are subject to exceptions, and we may be required or allowed by law to decline your request. To the extent permitted by applicable laws, we will process your request, and if necessary, request additional information to verify your identity. If you want to exercise your rights or have questions about the way we process your personal information, please contact us at support@astopia.com

CHANGES TO THIS PRIVACY POLICY

It is within our authority to occasionally modify or adjust this Privacy Policy, and it is your duty to stay informed of any updates we implement. We will post any alterations to the Privacy Policy on our website at www.astopia.com. Your usage of our Websites, Apps, and Services after such revisions will indicate your agreement to the revised Privacy Policy. To remain up-to-date on Astopia’s current policies and practices, we recommend reviewing this Privacy Policy periodically.

CONTACT US

If you have any questions or demands regarding this Privacy Policy, please contact us at support@astopia.com